Warehouse Supervisor


Posted 2 months ago
Location: Edmonton, Canada

At HelloFresh, we want to change the way people eat forever by offering our customers high quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 17 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: GreenChef, EveryPlate, Chef's Plate, Factor, and Youfoodz.

About the Role

We are looking for a FULL-TIME SALARIED Warehouse Supervisor for the Nisku Distribution Centre. Reporting to the Warehouse Manager, you will lead and develop a team of warehouse leads and associates and collaborate with HelloFresh Planning, Procurement, Production, Food Safety, and Ops Tech teams to ensure the timely and accurate supply of goods and materials in the Distribution Centre.

What you will be doing:

  • Be responsible for directing and supervising a group of employees involved in warehouse operations procedures concerning receiving, shipping, inventory controls, staging, replenishing of goods, and logistics
  • Manage the warehouse team to receive goods on-time and in-full; and ensure that material shortages are escalated quickly and accurately in the warehouse management system
  • Plan and schedule warehouse staff to ensure coverage and synchronization to weekly inbound, production, and outbound schedules
  • Conduct weekly cycle counts, inventory reporting, and variance analysis to ensure inventory accuracy and completion of root cause analysis and corrective actions to address material variances
  • Update data in the warehouse management system; must be able to use a computer and type/data entry using computer programs (Microsoft Office, Google Sheets)
  • Maintain a clean, organized and safe warehouse and storage locations as prescribed in internal DC standards
  • Train, coach, and guide warehouse team members on HelloFresh best practices, including Lean Operations, GMP, HACCP, and Safety through training programs and performance reviews
  • Coordinate with 3PLs, suppliers, planners, and buyers to level-load inbound/outbound schedules and optimize space, storage, labour, and dock utilization
  • Identify, manage, and implement CAPEX requirements, e.g. material handling equipment, racking and maintenance
  • Drive continuous improvement by guiding the warehouse team in identifying improvement opportunities in safety, quality, and efficiency


The above list of job duties is not exclusive or exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the role.

At a minimum, you have: 

  • 2-4 years of warehouse, manufacturing and/or supply chain management experience; Bachelor’s and/or Master’s Degree in Engineering, Business or a related field is preferred, but not required
  • Must have experience leading a complex team and experience working with food is an asset
  • Professional certifications and/or licenses, e.g. Lean Six Sigma, First Aid, Forklift License a plus
  • Strong understanding of warehouse operations, best practices, and systems
  • Effective communication and interpersonal skills
  • Experience working in a warehouse environment/shipping and receiving
  • Experience with Microsoft Office Suite (Word, Excel, PowerPoint), Google Suite (Calendar, Gmail, Docs, Sheets), and video conferencing (Hangouts Meet).
  • Ability to work calmly and effectively under pressure, and ability to work in fast-paced, deadline-oriented environment
  • Overtime, weekend, evening and holiday work, as required
  • Must be willing and able to lift up to 50  pounds 
  • Must be willing and able to handle exposure to temperatures that range from freezing to sub-freezing (coolers, freezers, etc.)
  • Must be willing and able to stand/walk for up to 8 hours

What you’ll get in return:

  • Competitive salary and health benefits
  • 75% discount on HelloFresh or ChefsPlate weekly box subscription
  • High impact work to help feed thousands of families in Canada
  • Opportunity to learn and grow
  • Work with a hard-working and supportive team

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!


COVID-19 Vaccination Policy

The health and safety of all staff members at HelloFresh is our top priority. As such, we are committed to taking every reasonable precaution to protect the health and well-being of our employees against the risks of COVID-19. 

Full vaccination against COVID-19 is proven to be a safe and effective tool in protecting our health and our communities. In support of this, we have adopted a COVID-19 Vaccination Policy requiring all staff members to be fully vaccinated in order to access the office or to attend a HelloFresh sanctioned event located outside of the office.

About HelloFresh

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn

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