Senior Product Manager

Kira Systems

Posted 1 year, 11 months ago
Location: Toronto
Employment Type: Full-time
We’re Kira Systems. We’ve built machine learning software that enlightens the world’s enterprises by enabling them to truly know what’s in their contracts and documents. We’re deliberate in our decision making, clear on our mission and – most importantly – passionate about pairing the power of human know-how with a powerful product. 

We’ve got an HQ in Toronto, but we’re a global workforce. From building trusted partnerships with our clients to delivering an employee experience that is second to none, our people are at the center of all that we do. 

We’re looking for a Senior Product Manager who is not afraid to lead and to make the hard decisions required to deliver software that provides an excellent world class experience. We strive to design solutions that our customers and users didn’t even know were possible.  

You will work with customers to uncover and document important, unmet needs, and work with one or more cross functional teams to advance our software. You collaborate with our Design, Research and Technology teams to bring new features to market. This role is responsible for the complete product lifecycle including developing and managing the roadmap, launching new features with Marketing, Sales and Support, planning on communicating new features to users, and gathering feedback to refine what’s been released.

What you will be doing

  • Create and maintain roadmap of development priorities based on value and cost/benefit analysis
  • Contribute to product strategy through industry understanding, research of the market landscape, and evaluation of usage data
  • Understand market requirements and customer feedback in collaboration with our Customer Success and Sales teams
  • Work with a cross functional team (“Pod”) including Design, Development and QE to solution prioritized problems. Write and prioritize stories and requirements that define our roadmap, and constantly groom the backlog
  • Collaborate with the Design and Development teams to ensure quality User Experience
  • Work with our technical writing and our marketing teams to create documentation and other resources for customers
  • Manage launch plans, collaborating with our Product Marketing, Sales and Customer Success teams to determine launch schedules, and to create sales and support training material
  • Ultimately you are the driving force behind a multi-disciplinary product development process providing our customers true value and a great User Experience 

What you bring (Don't worry if you don't have all the experience - we are really looking for capability)

  • 5+ years experience in product management
  • Experience in B2B SaaS is preferred
  • Familiarity with natural language processing and machine learning is a plus but not required
  • Experience in the legal or professional service domain is a plus but not required
  • Demonstrated analytical skill, attention to detail
  • You are meticulous but efficient in your communication
  • You take an evidence-driven approach and are self-aware of your own biases
Who you will be meeting with:
Initial conversation
Joe Kim, Director of Talent Acquisition (he/him): Joe Kim joined Kira Systems in 2017 as the Director of Talent Acquisition and has helped lead the transformation of the company's strategy for finding and attracting the most diverse world-class talent. During his time at Kira Systems, he has led growth efforts to scale the company by more than 500%.

On the Product Team
Joey Benedek, SVP Product (he/him)

You will also have the opportunity to meet other Kirans from different departments and one of our Founders, Noah Waisberg.

***Please be advised - From July 1-6 the entire company across the world will be off to give Kirans a well-deserved break. This means we will not be interviewing or responding to applications during July 1-6. Our commitment to you is get back to you within three business days upon our return. Thank you for your understanding!

Why join Kira Systems? 
We’ve got a dream team. Kira Systems is filled with smart, curious, independent, and self-motivated people. Together, we make up a culture that values diversity of thought, creative thinking and fun.
There is room to grow.We work on challenging problems. It’s hard (in a good way) and it gives ample opportunities for growth. We also believe in the power of learning. We provide an annual learning budget to all Kirans, as well as regular learning sessions hosted by internal and external experts. 
The future is flexible. While we’re all remote right now, we have a number of fully remote team members around the world. Covid-19 has reminded us that our health and well-being come before anything, which means you have flexibility when it comes to designing your work day. It also means that we have a flexible vacation policy that allows you to take time off when you need it. 
We’ve always got your back.Literally. Got a knot in your back? We have a comprehensive health and benefits plan for you and your family, as well as access to Employee Assistance Programs. We’ve also implemented “Kira Days” in the past year, otherwise known as “company shut-down days.” These provide an opportunity for everyone to step back and recharge at the same time. 
We are award-winning! For two years in a row, we’ve been named one of Canada's Top 10 Best Workplaces for Companies with 100-999 Employees by Great Place to Work Canada. We’ve also been named one of Canada's Most Admired Corporate Cultures by Waterstone Human Capital.

Kira Systems believes that at the foundation of our success are the people who work here. We are an equal opportunity employer and believe our diversity is a driver of success at our company. Any race, religion, colour, national origin, gender, sexual orientation or identity, age, marital status, veteran status, or disability status are welcome here. Accommodations are available on request for all aspects of the selection process.

Please be aware that due to the nature of our business all successful candidates must clear a background check before beginning employment.

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