Salesforce Administrator

Kira Systems

This job listing expired on May 27, 2021, 6:15 p.m.
Location: Toronto
Employment Type: Full-time
We’re Kira Systems. We’ve built machine learning software that enlightens the world’s enterprises by enabling them to truly know what’s in their contracts and documents. We’re bold in our decision making, clear on our mission and – most importantly – passionate about pairing the power of human know-how with a powerful product. 

We’ve got an HQ in Toronto, but we’re a global workforce. From building trusted partnerships with our clients to delivering an employee experience that is second to none, our people are at the center of all that we do. 

Kira Systems is looking for a Salesforce Administrator to support our growing customer-facing teams in Toronto, Ontario. This individual is responsible for Kira’s global database including integrations, reporting, and training and support for users across the business. This is a high impact and high visibility role. If you are adaptable, thrive in fast-moving environments, and regularly seek out learning opportunities and new challenges, we’d love to hear from you!

What You Will Be Doing

  • Daily administration and oversight of Salesforce
  • Management and setup of users, profiles, and user permissions
  • Configure and maintain custom objects, record types, fields, formulas, data validation rules, workflows, flows, processes, and installed packages
  • Manage our Salesforce instance along with the connected third-party applications
  • Support the Marketing, Business Development, Sales, Customer Success, Customer Services, Product, Systems and Finance teams with customized reporting and dashboards
  • Be our data quality champion
  • Map and load data into Salesforce using Data Loader
  • Investigate user issues, access issues, process issues, or inability to perform functions that users may report
  • Partner with Salesforce Analyst to design and configure solutions that are scalable and meet the requirements of our internal stakeholders
  • Work with Systems & Product teams to create and maintain integrations and user/customer usage analytics dashboards

What You Bring

  • Completion of post-secondary education with focus on business, marketing or communications preferred
  • You have 3+ years administration experience & proven knowledge of Salesforce CRM and platforms
  • You have a deep understanding of Sales Cloud and Service Cloud
  • Salesforce certification is ideal
Why join Kira Systems? 

Team. Our team is filled with smart, curious, independent, self-motivated people. Together, we make up a culture that values diversity of thought, creative thinking and fun.
Personal Development. We work on challenging problems. It’s hard – in a good way. We also believe in the power of learning. In addition to regular Lunch and Learns and internal learning opportunities, we provide all ‘Kirans’ with an annual learning budget. 
We <3 remote work. We have a number of fully remote team members around the world. Additionally, our Toronto-based Kirans have the flexibility to work from home when needed.
Flexible vacation policy? Check. We know how important it is to take time to recharge. Our flexible vacation policy allows you to take the time you need. 
We are award-winning! We've recently been named Canada's 3rd Best Workplaces for Companies with 100-999 Employees by Great Place to Work Canada and one of Canada's Most Admired Corporate Cultures by Waterstone Human Capital.
Lots of benefits and perks. We’ve got your back. Literally. Got a knot in your back? We have a comprehensive health and benefits plan for you and your family. 

Kira Systems believes that at the foundation of our success are the people who work here. We are an equal opportunity employer and believe our diversity is a driver of success at our company. Any race, religion, colour, national origin, gender, sexual orientation or identity, age, marital status, veteran status, or disability status are welcome here. Accommodations are available on request for all aspects of the selection process.

Please be aware that due to the nature of our business all successful candidates must clear a background check before beginning employment.

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