Growth Management - Senior Manager - Bill Payments
Paytm Labs
Title: Growth Management - Senior Manager - Bill Payments
About Us:
Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. Its investors include Softbank, Ant Financial, AGH Holdings, Elevation Capital, Berkshire Hathaway, T Rowe Price, and Discovery Capital.
About the Team :- Bills Payments
Recharges and bill paymentsis the core business for Paytm and helps in user acquisition, retention. This contributes majorly towards Paytm becoming half a billion consumer economy vision. Users can recharge prepaid mobile, DTH, metro and pay bills for Electricity, gas , water, credit card, rent, school fee, challen, fastag etc and for almost everything. System works towards getting the bill details by fetching bills from many external/internal sources and presenting the bill to the user on time via notification in and out of the paytm app. There are sections in the paytm app like home page widget, my bills section(all your accounts at one place) which remind the user to pay bills on time. Users can also set up automatic bill payment and paytm will pay them automatically on the due date. System is also integrated with NPCI to bring all the billers available on BBPS to our users. We maintain recharge/bill payment history for the user for easy look back in the form of a chat like interface. Paytm has the capability to take the bill requests even when third party billers are down. Paytm recharges and bill payment system is one of the best in the industry with high success rate and large volume. It is one of the few verticals in Paytm with full CICD automation and canary auto feedback rollout tools.
About the Role:
We are looking for a Growth Managers for accelerating the core growth metrics and user numbers. If you are passionate about mobile and web apps with a penchant towards marketing campaigns, love extreme attention to content & design detail and care about how your work impacts millions of users daily, we want you!
Expectations/Requirements:
● Drive/Execute growth & marketing campaigns for our Bill Payments business, focused on key metrics in terms of Strategy, Team management, growth management, and P&L management.
● Deploy successful marketing campaigns and take ownership right from ideation to implementation:
● Segment customer base on various transactional/behavioural features & design effective 'reach out' programs for them in the form of these marketing campaigns
● Manage end to end consumer life cycle management for the business vertical
● Monitor customer funnel & identify new levers of growth and apply them to the business
● Suggest new features/product innovations whenever necessary basis understanding of consumer behaviour.
Superpowers/ Skills that will help you succeed in this role:
● Should have relevant experience in Consumer internet industry in similar roles across Growth Marketing. Exp should be in between years, out of which minimum 8 years in growth management
● MS or BS/ B.Tech in computer science or equivalent experience from top college
● Must be data driven with strong problem solving and analytical skills
● High degree of ownership in taking things to completion
● Ability to multitask and work on diverse range of requirements
● Excellent communication skills with ability to handle complex negotiations
● Prior experience in e-commerce industry is a plus
Why join us?
· A collaborative output driven program that brings cohesiveness across businesses through technology
· Improve the average revenue per use by increasing the cross-sell opportunities
· A solid 360 feedback from your peer teams on your support of their goals
· Respect, that is earned, not demanded from your peers and manager
Compensation: If you are the right fit, we believe in creating wealth for you
With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
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