Director, Product


Posted 9 months, 2 weeks ago
Location: Toronto
Employment Type: Full Time
As a Director of Product, you will shape the product strategy and evolution for Coinsquare’s retail investor applications. This is a multi-faceted, fast-paced role within a company that is starting to scale its people, processes, and product suite. In keeping with this, we’re looking for a multidisciplinary thinker who can handle a range of activities including strategy creation, people mentorship, improving Agile work processes, and ensuring coherent product roadmapping. Coinsquare is rapidly evolving its approach to Product Management, which means you’ll play a central role in reinforcing a customer-centric culture, promoting Agile work practices, and elevating the presence of Product within the organization.

What you'll do

  • Strongly advocate the importance of product-centric decision making and actively promote a customer-focused approach to product management.
  • Shape best practices and elevate organizational expectations as we grow and scale our Product team.
  • Strategically review Coinsquare’s pre-existing suite of products and create forward-looking strategy based on landscape mapping and customer preference data points.
  • Own, develop and execute against customer-centric roadmaps and release plans, establishing key value indicators and timelines.
  • Mentor and coach Product Managers and Product Squads on best approaches to Agile processes, story writing, roadmapping, and sprint planning. 
  • Determine and effectively communicate product priorities in terms of business value to both customers and internal stakeholders- most critically when competing priorities seem to conflict.
  • Foster collaborative relationships with cross functional teams within Coinsquare and with external partners.
  • Measure, track, and report on key metrics of product success, including revenue and customer satisfaction.


  • 8-10 years of product management experience using Agile work processes. A CSPO certification or related designation is a definite plus.
  • Proven experience creating and clearly communicating product-focused strategy to an executive level audience.
  • Experience working with consumer-facing trading, financial services, or crypto applications.
  • Willingness and ability to change gears and move from macro strategy and roadmapping to more granular activities such as story writing or troubleshooting.
  • A business-first mindset with an ability to connect business goals to product goals.
  • Experience crafting success metrics for new feature releases and monitoring the health of existing features.
  • Ability to influence stakeholders and build consensus.
  • Excellent communication and interpersonal skills.
  • Demonstrated ability to successfully lead and develop a team of product managers.

About Coinsquare...

Coinsquare is Canada’s leading and most secure digital asset trading platform for trading Bitcoin, Ethereum, Litecoin and other digital currencies.

We built the most secure trading platform, and since our founding in 2014 we’ve never lost a coin. We’re FINTRAC regulated as a money services business, meaning we keep all our clients' money in Canada and use bank-level security measures on our platform.

We’ve raised over $60M to date, growing from one employee in February 2017 to over 100 employees by January of 2019. We’ve been featured in major media outlets across Canada and are always dedicated to bringing digital asset investing to the mainstream through our various operations like digital currency mining, funds, capital markets, and other offerings coming down the pipeline as we grow.

Discover what's possible with digital currency by checking out our trading platform:

Coinsquare for Android | iOS | Web

We’re full of bright and diverse thinkers. Team members have equal opportunities to contribute to our success within a scale-up culture that encourages self-starters, transparency and team connectivity.

Coinsquare is committed to maintaining a diverse work environment where we welcome and encourage candidates of all backgrounds to apply. Should you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.

In order to promote and enhance the security of Coinsquare and our platform, just so you know, anyone receiving a job offer will be required to complete a background check.

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