Account/Partner Manager

Account/Partner Manager

Chicago, IL

Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click “Apply to Job” online on this web page.

Account/Partner Manager Responsibilities

• Build relationships and help clients drive business results on Facebook through consultation, education, sales, and support.

• Demonstrate a commitment to consultative sales in service ofclient goals.

• Become an expert in Facebook’s solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs.

• Provide dedicated account managementto strategic advertising clients and agencies.

• Develop and implement programs to improve the client/agency experience.

• Consult and coach clients & agencies to achieve greater results onFacebook.

• Troubleshoot and resolve issues in a timely manner.

• Identify opportunities to improve ad products and the customer experience.

• Work cross-functionally within sales and otherFacebook organizations to drive revenue and increase customer satisfaction.

• Work on initiatives with limited and defined scope and execute independently.

• Build proficiency and workingknowledge of Facebook measurement solutions.

• Understand the value of our Facebook Identity.

• Interact with pod, team, and clients in operational and executional manner to get tasksdone.

• Have a fundamental understanding of vertical(s)/market(s) industry and clients business model.

• Build and continue to refine point of view on FB products through regular selfeducation and discovery.

• Share knowledge with other team members.

• Prioritize book of business based on understanding of client needs.

Minimum Qualifications

• Requires Bachelors degree(or foreign equivalent) in Business, Economics, Communications, or a related field and two years of work experience in the job offered or in a related occupation.

• Requires 24 months of experience involving the following:

• 1. Serving in a sales, marketing, or client-facing role
• 1. Working and collaborating within a team
• 1. Demonstrating a commitment to consultative sales in service of client goals
• 1. Providing dedicated account management to strategic advertising clients and agencies
• 1. Troubleshooting and resolving issues in a timely manner
• 1. Identifying opportunities to improve ad products and customer experience
• 1. Working cross-functionally within sales and other organizations to drive revenue and increase customer satisfaction
• 1. Working on initiatives with limited and defined scope and executing independently.

For those who live in or expect to work from California if hired for this position, please click here for additional information.

Locations

About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

$124,831/year to $145,200/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

Equal Employment Opportunity and Affirmative Action

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.

Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to [email protected].